News
Mandatory SARS online customs declaration to be completed
From 1 July 2026, travellers entering or leaving South Africa must submit their traveller declaration online before they travel, unless they qualify for one of the limited paper-based exceptions. The declaration forms part of the Customs process and helps travellers meet their legal obligation to declare goods, currency, bearer negotiable instruments (traveller’s cheques, bearer cheques, money orders, and bearer bonds) and other relevant items in their possession. You must submit the online d... Read More
Suspension of U.S. Visa Services in Durban
Dear Applicant, Effective August 1, 2026, routine visa services will no longer be offered at U.S. Consulate Durban. Nationals and residents of South Africa can apply for a visa at U.S. Consulates Cape Town and Johannesburg. If you have an upcoming visa appointment scheduled at U.S. Consulate Durban, please attend your appointment on the scheduled date and time. Appointments occurring after August 1 will still be honored. However, after July 31, 2026, you will not be able to reschedule your ap... Read More
Visa Box closure dates over the festive period
Please note that Visa Box will only be closed on all public holidays and weekends over the December/January festive period including the 24th December 2025 and 2nd January 2026. Wishing all of our clients, suppliers and travel industry partners a safe and joyful festive break!! Read More
Phone and Internet issues at Visa Box
There is currently a fibre issue that is causing network outages in specific areas including Century City where are offices are located. Unfortunately, this issue is affecting both our telephone system and ability to communicate with our clients electronically. Read More